Frequently Asked Questions
Everything you need to know about your Bobbie Goods order.
When will my order ship?
Standard orders are processed within 3-5 business days. Once shipped, you will receive a confirmation email with tracking information to follow your package's journey.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that limited edition drops may have specific final sale conditions.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How should I care for my Bobbie Goods apparel?
To preserve the quality of the prints and fabric, we recommend machine washing inside out with cold water and hanging to dry or using a low-heat tumble setting.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I change or cancel my order after it's placed?
Because we aim to process orders quickly, we can only make changes or cancellations within 1 hour of purchase. Please contact our support team immediately for assistance.